Online office service — Ingolstadt & Germany-wide

German paperwork — I'll handle it.

Applications, forms, letters to public authorities, job applications — and if it helps, I come along to the appointment. In English, German or Romanian, whichever is easier for you.

  • English, German & Romanian
  • Fixed price agreed up front
  • Fully online — no travel needed
Anca Donea, owner of the office service
Availability
Mon – Fri, 09:00 – 18:00
Sat 09:00 – 17:00 · Sun 09:00 – 14:00
Where
Fully online — Ingolstadt & surroundings, Germany-wide
E-mail
kontakt@ancadonea-bueroservice.de

Authorities I work with every day

  • Ausländerbehörde
  • Bürgerbüro
  • Jobcenter
  • Familienkasse
  • Elterngeldstelle
  • Krankenkasse
  • Rentenversicherung
  • Finanzamt
  • Vehicle registration
  • Insurers
  • Landlords

Seven services, one person to talk to

From a single form to ongoing office assistance. You tell me what needs doing — I tell you what I need from you and what it costs.

  • Forms & applications

    I fill in applications correctly, check your documents for gaps and submit on time.

    • Kindergeld
    • Elterngeld
    • Wohngeld
    • Bürgergeld
    • Health insurance
    • Registration
    • Pension application
  • Letters & e-mails

    Correspondence that lands: factually worded, correctly addressed, sent within the deadline.

    • Objections
    • Terminations
    • Replies to reminders
    • Landlords
    • Insurers
    • Employers
  • Accompaniment to authorities

    I come along to the appointment, interpret the conversation and make sure nothing gets missed.

    • Ausländerbehörde
    • Bürgerbüro
    • Jobcenter
    • Bank
    • Doctor's appointments
    • School & nursery
  • Complete job application package

    CV and cover letter to German standards, certificates in order, application ready to send.

    • CV
    • Cover letter
    • Cover sheet
    • Sorting certificates
    • Online applications
  • Assistance

    Ongoing office assistance for small businesses and freelancers — to the extent you need it.

    • Correspondence
    • Appointments
    • Filing
    • Preparing quotes
    • Preparing invoices
  • Additional services

    The small things that otherwise eat up half a day.

    • Scanning
    • Printing
    • Copying
    • Sorting documents
    • Online forms
    • Booking appointments
  • Debt & insolvency

    Administrative preparation for debt collection letters, reminders and several creditors — in cooperation with a specialised professional office.

    • Debt collection
    • Reminders
    • List of creditors
    • Sorting documents
    • Coordination
Preparing documents and correspondence at a desk

A German letter is not a language test

People who move to Germany rarely struggle with the matter itself — they struggle with officialese, with the deadline buried on page three, and with the field you only fill in if point 7 applies to you.

That is exactly where I come in: you send me the letter, we go through it together, I explain in plain English what it says — and I write the reply in German.

  • Advice and explanations in English, German or Romanian
  • A clear fixed price before I start
  • You get copies of everything that goes out
  • Appointments outside your working hours by arrangement

How it works

Three steps. No surprises on the invoice.

  1. You get in touch

    A quick call, a WhatsApp message or the contact form. One or two sentences are enough — what is this about?

  2. We review the documents

    By e-mail, WhatsApp or video call. I tell you what is missing, how long it will take and what it costs — beforehand, not afterwards.

  3. Done

    Filled in, written, submitted or accompanied. You get copies and you know when to expect an answer.


Where I work

There is no walk-in office — the service runs entirely online. Documents come by e-mail or WhatsApp, and we talk by phone or video call. That means it does not matter where in Germany you live: I work Germany-wide. For appointments in person, I come along in the Ingolstadt area and its surroundings.

  • Germany-wide online
  • Ingolstadt
  • Manching
  • Pfaffenhofen a. d. Ilm
  • Geisenfeld
  • Vohburg a. d. Donau
  • Reichertshofen
  • Neuburg a. d. Donau

For Romanians in Germany

Most people who come to me do not get stuck on the matter itself — they get stuck on German officialese, on the deadline buried on page three and on the box you only fill in if point 7 applies.

We speak Romanian. I explain in plain language what the letter actually says, and I write the reply myself — in German, the way the authority expects it. You do not need to bring anyone along to translate, and you do not need to travel anywhere.

  • Explanations in Romanian, German or English
  • A fixed price, given before I start
  • You get copies of everything that goes out
  • Entirely online, from anywhere in Germany
Anca Donea, founder of the office services practice

Is the letter still sitting unopened on the table?

Call, or send a short WhatsApp message. We look at what needs doing, and within five minutes you know whether I can help.